The Charbowlerie Company collects the minimum amount of personally identifiable information necessary to improve our site and the service we provide. Data we collect includes any or all of the information you provide while using our website and/or services.
Use of Information
The Charbowlerie Company may use the personal information collected through our site specifically for the purposes detailed in this policy. Personal information that we process for any reasons won’t be kept longer than is necessary for those purposes. We will take reasonable measures to prevent the loss or misuse of your personal information (e.g. encryption).
The Charbowlerie Company will not sell customer information under any circumstances. That's just what we all need, right? Is more people calling us! :)
Refunds, Exchanges, and Store Credit
We want to provide you the highest of quality products at an affordable price. Sometimes mistakes are made - and in that case, know we will do everything we can to make it right. Please understand materials vary from pictures and our faux leather products are not "real" leather. The faux leather products we sell are awesome though and should stand the test of time!
We will offer refunds or exchanges if a product is not made correctly. Products not customized are returnable for refund. We just ask you ship the property back to us and we will issue a refund upon its return. We will do everything we can to help!
In the event we sell something that the other guy does, write us to give you a bid. We will research our vendors and see if we can beat it. If not, rest assured we will let you know you found a deal.
We try to make all shipping free, however, there are exceptions in large orders or unique, expensive items, or if customizing personal property like a firearm. Regardless, we will let you know prior to committing to the order as to what the entire cost, including shipping, will be.
This website is owned and operated by Branded Bull, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a place to access and use the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Here are more details to our terms and conditions...
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
For any undamaged, non-custom product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: custom engraved or produced products or services.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Branded Bull LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
You agree to indemnify and hold Branded Bull LLC/The Charbowlerie Company harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
To the maximum extent permitted by applicable law, in no event shall we be liable via indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, The Charbowlerie Company assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States and Kansas, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Osage County Kansas Courts. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded. Branded Bull LLC owns and operates the Charbowlerie Company. All of the following above applies to both Branded Bull Engraving and The Charbowlerie Company. Charbowlerie, Epicuterie, and Cuditray are all trademarks owned by Branded Bull LLC owners.
"The Charbowlerie" Company is a trademark owned by us, a small business in the USA.